Reliable, feature-rich hosted VoIP and unified communications for businesses in New York, New Jersey, and Philadelphia.
No contracts. No hidden fees. Includes 40+ enterprise features standard.
Enterprise features, local support, and pricing that makes sense.
Enterprise-grade audio powered by our redundant fiber network.
Auto-attendant, voicemail-to-email, call recording, ring groups, and more — included at no extra charge.
Smart call routing, AI transcription, virtual assistant integrations, and real-time analytics.
One app for calls, messaging, video conferencing, and team collaboration.
US-based support team available when you need us — no overseas call centers.
Month-to-month flexibility with enterprise reliability.
ConnectUC brings your entire business communication stack into one seamless platform. Make and receive calls, send instant messages, launch video meetings, and collaborate with your team — from any device, anywhere.
Leverage cutting-edge artificial intelligence to reduce workload, improve customer experience, and gain actionable insights.
Automatically transcribe every call and surface key moments, action items, and sentiment analysis.
AI-driven IVR that understands natural language and routes callers intelligently — no more frustrating menus.
Monitor call volume, agent performance, hold times, and customer trends in real time.
From midtown Manhattan to suburban New Jersey and greater Philadelphia — we provide local VoIP expertise with enterprise-grade infrastructure.
Everything your business needs to communicate, collaborate, and grow — all from one trusted provider.
Our cloud-hosted VoIP platform replaces traditional PBX hardware with a modern, scalable system that grows with your business. With enterprise-grade reliability and 99.999% uptime, your phones are always on.
The ConnectUC platform unifies voice, video, messaging, and collaboration into one intuitive experience.
Crystal-clear HD voice calls from desktop or mobile. Your office number travels with you.
HD video conferencing for up to 100 participants. Screen sharing, recording, virtual backgrounds.
Real-time chat, threaded conversations, file sharing, and searchable message history.
Connect with Salesforce, HubSpot, Microsoft 365, Google Workspace, Zoho, and 50+ business apps.
Already have an on-premise PBX? Our SIP trunking service connects your existing system to our carrier-grade network — giving you the cost savings and features of VoIP without replacing your current infrastructure.
Every call automatically transcribed. Search, review, and share call notes without manual effort.
AI learns your call patterns and routes intelligently based on time, caller history, and agent availability.
Understand customer satisfaction in real time. Flag escalations before they become problems.
Connect with Amazon Alexa for Business, Google Assistant, or your custom voice bot.
Forecast call volume, optimize staffing, and identify trends with AI-driven insights.
AI-powered call screening eliminates nuisance calls before they reach your team.
Pair your VoIP service with our managed business internet solutions for guaranteed quality of service (QoS) and priority traffic routing.
All plans are month-to-month. No contracts. No hidden fees. Volume discounts available for 10+ seats.
A dedicated team of communications engineers and technology professionals committed to delivering enterprise-grade VoIP solutions to businesses of all sizes.
VoIP Communications, Inc. is a full-service hosted VoIP and unified communications provider serving businesses throughout New York, New Jersey, and the greater Philadelphia region. We specialize in designing, deploying, and supporting modern cloud-based phone systems that replace costly legacy PBX hardware with flexible, feature-rich solutions.
We believe great business communication shouldn't require long-term contracts, hidden fees, or a full IT department. Our platform delivers enterprise-grade capabilities — at a price that makes sense for small and mid-size businesses.
Network Uptime
Standard Features
Starting Price/Seat
Support Team
Our platform is engineered from the ground up for reliability, security, and scalability. Unlike resellers, we operate our own carrier-grade infrastructure — giving us direct control over call quality, redundancy, and feature development.
Our network is built on redundant data centers across the northeastern US. Every component is duplicated — no single point of failure.
All voice and data traffic is encrypted using TLS and SRTP. Our platform is compliant with industry-standard security frameworks and HIPAA-ready configurations are available for healthcare clients.
Our engineering team ships regular platform updates, new AI features, and integration enhancements — keeping your system ahead of the curve without additional cost.
Traffic automatically reroutes if any node fails.
Every call and message is encrypted end-to-end.
Industry-leading uptime backed by a written SLA.
When you have a problem, you need answers fast. Our US-based support team is staffed by trained VoIP engineers — not generalist call center agents. We know your system, and we resolve issues quickly.
Our implementation team handles number porting, device provisioning, and system configuration — so your cutover is seamless.
Reach us by phone, email, or chat. We provide proactive monitoring and alert you before issues affect your service.
Every business customer gets a dedicated account manager who knows your system and your needs.
We route calls over our own fiber backbone with multiple upstream carriers for best-path call routing.
If your office loses power or internet, calls automatically failover to mobile or another location — no interruption.
Monitor your system's health, active calls, and service status from our web portal at any time.
"Our mission is simple: deliver the most reliable, feature-rich, and fairly priced business phone service in the tri-state area — backed by a team that treats every customer like their most important one."
Ready to upgrade your business phone system? Get a free, no-obligation quote today. Our team typically responds within 1 business hour.
A member of our team will contact you within 1 business hour.
Phone
(732) 964-1670
mcollik@gmail.com
Business Hours
Mon – Fri: 8:00 AM – 6:00 PM EST
Sat: 9:00 AM – 2:00 PM EST
Emergency Support
24/7 for existing customers
Most customers are up and running within 3–5 business days. Number porting from your existing provider typically takes 5–10 business days.
Not necessarily. We support IP phones, analog adapters, and softphones (computer/mobile apps). We'll assess your current setup and recommend the most cost-effective solution.
Our system automatically fails over to mobile devices or an alternate location. You can also configure calls to ring your cell phone simultaneously.
Yes. We port your numbers from any carrier at no charge. Your customers will never know you switched.
No. All plans are month-to-month. We earn your business every single month.
Effective Date: June 29, 2026 | VoIP Communications, Inc. — Previously known as Converged Technologies, LLC
VoIP Communications, Inc. ("Company," "we," "us," or "our") collects information you voluntarily provide when you contact us, request a quote, or sign up for our services. This may include your name, business name, email address, phone number, and information about your current phone system.
We use the information we collect to:
Mobile information (including your phone number and SMS opt-in consent) will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with any third party under any circumstances. This applies to all text messaging originator opt-in data and consent information.
VoIP Communications, Inc. does not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties. We do not share your personal data with third parties for their own marketing purposes.
We implement industry-standard security measures to protect your information. All voice and data communications on our platform are encrypted using TLS and SRTP protocols.
We may share data with trusted service providers who assist in operating our business (e.g., billing, technical support). These providers are contractually obligated to keep your information confidential and may not use it for any other purpose.
You have the right to request access to, correction of, or deletion of your personal information at any time. Contact us at mcollik@gmail.com or call (732) 964-1670 to make such a request.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date.
VoIP Communications, Inc. | (732) 964-1670 | mcollik@gmail.com
By opting in to SMS communications from VoIP Communications, Inc., you agree to receive text messages related to: service quotes, account updates, appointment reminders, service notifications, and promotional offers related to our VoIP and unified communications services.
By checking the SMS opt-in box on our contact form or providing your phone number and expressly consenting, you agree to receive recurring automated text messages from VoIP Communications, Inc. at the phone number provided. Consent is not a condition of purchase.
Message frequency varies. You may receive up to 6 SMS or MMS messages per month. We will only message you when relevant to your account or a specific request.
Message and data rates may apply. Please check with your mobile carrier for details on your plan.
You may opt out of receiving SMS messages at any time. To opt out, reply STOP, QUIT, END, CANCEL, REVOKE, OPT-OUT, or UNSUBSCRIBE to any text message you receive from us. After opting out, you will receive one final confirmation message. No further messages will be sent unless you re-opt-in.
For help, reply HELP to any of our text messages or contact us at:
Supported carriers include: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, and most other major US carriers. Carrier is not liable for delayed or undelivered messages.
Mobile opt-in information will not be shared with any third parties or affiliates for marketing or promotional purposes. All opt-in data and consent information is kept strictly confidential.
All SMS communications are sent in compliance with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and 10DLC carrier requirements.
VoIP Communications, Inc. operates a registered 10DLC (10-Digit Long Code) SMS program. Our brand and campaigns are registered with The Campaign Registry (TCR) in compliance with carrier requirements effective February 1, 2025. This registration ensures our messages are delivered reliably and that your data is protected under all applicable regulations.
All SMS campaigns comply with the Telephone Consumer Protection Act
Registered with The Campaign Registry (TCR)
Your mobile data is never sold or shared with third parties
Contact our team at any time for questions about your data or SMS preferences.